Here you will find copies of some of key policies and procedures which are in place across all nurseries in the Complete Childcare group. If you have any questions on them, please contact the Nursery Manager in the first instance.

Compliments & Complaints - this policy details the process we follow when feedback, be it positive or negative, is given.

Safeguarding - this policy explains how we safeguard children in our care.

Medication - this policy describes how we administer medication to children, how it's stored and what we do when children are unwell or have a temperature.

Terms & Conditions - this sets out the terms referred to in our registration forms all parents must complete.